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General information

Country
USA
State
Ohio
City
Cincinnati

Descriptions & requirements

About the role:

As a Benefits Coordinator for TQL, you will help support the administration of company benefits with a heavy emphasis on leave processing.  You will be responsible for becoming a subject-matter-expert on all benefit plans and be able to answer all inquiries to ensure we consistently provide world-class HR services throughout the company.


What’s in it for you:

  • $19 – $23/hr compensation range based on experience + competitive benefits package
  • Reimbursement for continuous education and certifications
  • Advancement opportunities within a robust HR department
  • We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)


What you’ll be doing:

  • Administer leave of absence process within Workday, using critical thinking to recommend how leave issues should be addressed and administered in compliance with applicable laws and policies
  • Provide excellent customer service by addressing questions regarding leave of absences and benefits 
  • Work alongside the Benefits team, and other HR staff to provide resolution to benefit issues
  • Clearly communicate benefit plans, changes and guidelines to new employees and enrollees
  • Assist with the new hire orientation Benefits class 
  • Maintain confidentiality as it relates to Protected Health Information (PHI)
  • Follow processes and checklists to ensure time-sensitive documents are processed thoroughly and within the stated timeframes
  • Audit monthly claims data from various vendors


What you need:

  • Associate’s or Bachelor’s degree in Human Resources preferred
  • 1-3 years of HR experience preferred 
  • Microsoft Excel experience is a plus
  • Ability to handle multiple tasks and requests effectively
  • Exceptional communication, interpersonal and customer service skills
  • Ability to maintain confidentiality and professionalism when dealing with sensitive information
  • Excellent organizational skills and attention to detail
  • Ability to take ownership of responsibilities and see tasks through completion
  • Highly motivated and career driven


Where you'll be: 4289 Ivy Pointe Boulevard, Cincinnati, Ohio 45245

About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. 

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. 

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com