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General information

Country
USA
State
Ohio
City
Cincinnati

Descriptions & requirements

About the role:

As a Process Improvement Business Analyst for TQL, you will play a vital role in enhancing organizational efficiency and effectiveness through the analysis, design, and implementation of streamlined business processes. You will collaborate with various stakeholders to identify areas for improvement, develop innovative solutions, and drive continuous enhancements to achieve operational excellence.


What’s in it for you:

  • $62,400-$72,800 base salary and benefits package
  • Health, Dental and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
  • Advancement opportunities within a robust Accounting and Finance team
  • Up to $5,000/year in tuition reimbursement
  • We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

  

What you’ll be doing:

  • Conduct comprehensive analysis of existing business processes to identify inefficiencies, bottlenecks, and areas for improvement
  • Document current-state processes, workflows, and systems to create a clear understanding of the as-is environment
  • Collaborate with stakeholders to elicit and document business requirements for process improvement initiatives
  • Analyze requirements to identify dependencies, constraints, and potential impacts on existing processes and systems
  • Recommend and justify the adoption of specific solutions based on cost-benefit analysis and alignment with organizational goals
  • Develop change management strategies and plans to support the successful adoption of process improvements

  

What you need:

  • Bachelor’s degree in Business Administration, Management Information Systems, or related field
  • 3-5 years in business analysis, process improvement, or related role
  • Proficiency in process modeling tools (e.g., Micor, Visio, Lucidchart) and business analysis methodologies (e.g., Six Sigma, Lean)
  • Strong analytical and problem-solving skills, with the ability to translate complex business requirements into practical solutions
  • Excellent communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams and stakeholders
  • Project management experience and certification (e.g., PMP, Agile) is a plus
About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. 

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. 

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com