TQL

About the role:

As a Sales Support Operations Analyst, you will research, analyze and evaluate data to help solve problems and develop solutions to internal challenges. You’ll also assist senior leadership with day-to-day goal management and provide additional data resources to drive informed decision making. 

What’s in it for you:

• Competitive compensation and benefits package
• Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match
• Advancement opportunities with aggressive and structured career paths 
• Paid volunteer time-off and matching programs to increase your impact to your favorite charities
• Access to the latest emerging technologies  
• Reimbursement for continuous education and technical training
• Be a part of a company with a history of investing in people and technology
• We win wherever we go – Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America’s Best Employers (2022)

What you’ll be doing:

• Perform exploratory data analysis and apply statistical methods to identify trends, patterns, and correlations within the data
• Assist with the completion of department goals by providing enhanced context through identifying KPIs that influence behavior
• Assist team in creating a reliable data Lakehouse with stable and well-structured reporting platforms
• Deliver results with accuracy and urgency on multiple projects
• Collect, analyze, and report department metrics monthly, quarterly, and bi-annually
• Provides organizational support to project/initiatives such as preparing agendas, presentations, and reports as well as coordinating meetings, and maintaining records
• Provide quality customer service to a diverse group of internal customers

What you need:

• Bachelor's degree in Analytics, Computer Science, Information Technology/Systems or equivalent 
• 1+ years’ experience with SQL or other database programing language
• 1+ years’ experience with Power BI, Visual Basic for Applications (VBA), and report automation
• Proficient in Microsoft Office suite with strong Excel skills
• Strong background in analytics with a track record of delivering valuable insights and recommendations
• Excellent verbal and written communication skills
• Strong analytical, problem solving and critical thinking skills
• Ability to work independently under minimal supervision
• Outstanding organizational skills and attention to detail and accuracy
• Ability to prioritize and manage multiple projects simultaneously in a fast-paced environment with tight deadlines