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General information

Country
USA
State
Texas
City
San Antonio

Descriptions & requirements

About the role: 

As a Mexico Carrier Development Representative for TQL Mexico, you’ll be responsible for establishing and developing new carrier relationships. You will also assist with evaluating and improving existing carrier relationships and utilization of our affiliate’s current network. This position is based in Monterrey, MX, but will require relocation to San Antonio, TX for a 6-month training period. After completing the training, you will return to Monterrey to help open our new office and continue your role.

 

What you’ll be doing:

  • Sourcing and qualifying new cross-border & intra-Mexico carriers 
  • Developing and analyzing KPIs to evaluate performance of existing carriers and communicating findings and recommendations for improvements to internal stakeholders
  • Working with our affiliates’ operations teams to maintain and improve service levels and implement new carrier initiatives
  • Assisting with onboarding new carriers
  • Traveling up to 75% for carrier meetings and trade shows
  • Handling carrier disputes, accounting needs, and freight claims as needed
  • Researching market trends to recommend process efficiencies that improve internal and external customer relationships
  • Maintaining regular touchpoints with carriers to ensure service levels are meeting and exceeding expectations
  • Monitoring capacity for our customers, addressing any issues, and notifying stakeholders of industry changes

 

What you’ll need:

  • 3+ years experience in Mexico carrier development or sales
  • Fluent in Spanish and English
  • Strong carrier rate negotiation skills
  • Ability to travel up to 75% to source and meet with regional carriers within Mexico
  • Excellent verbal and written communication skills
  • MS Suite skills – Outlook, Word, Excel 
  • Experience in a fast-paced environment with rapid and everchanging priorities
  • High availability for internal and external customers – we are 24/7/365 

 

Training Details:

  • Relocation to San Antonio, TX for a 6-month training period.
  • Comprehensive training program to equip you with the necessary skills and knowledge.
  • Support and guidance from experienced professionals during the training period.
  • Company-provided housing assistance while in San Antonio.
  • Visa sponsorship for the duration of the training.
  • Company-provided travel back and forth between Monterrey and San Antonio during the training period.
  • After completing the training, you will return to Monterrey, MX to help open our new office.
About Us

Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it. 

As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck. 

What’s your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.

If you are unable to apply online due to a disability, contact recruiting at recruiting@tql.com